Here’s the formula for Sustainable Success: Find several great customers, turn them into
evangelists and they will take you to the promise land! If this sounds easy, it is. However, it’s
highly unlikely you will turn your external customers into loyal evangelists until you turn your
internal customers (your employees) into loyal evangelists.
Scott Deming takes his thirty plus years of business ownership, board positions, working with
small, independently owned companies as well as multi-national, publicly traded corporations,
employee relationship expertise, customer experience savvy, and wraps it into the most
comprehensive, easy to implement and energetic program you’ve ever seen. As one national
publication wrote: “Scott Deming’s customer experience process is more like the ten moral
principles for great business practice and success!”
Scott Deming speaks for and trains companies across the globe – big and small, in just about
every industry. From CEOs to business owners to managers to sales people to customer service
reps, Scott Deming’s programs have transformed individuals and organizations alike, showing
them the real process for customer evangelism and lasting customer loyalty. As Scott Deming
says – “There is no correlation between a satisfied customer and a loyal customer. A satisfied
customer will stay with you until the next best deal comes along.” Move your customers from
satisfied to loyal, with the process that works.
Communicate better. Become a stronger leader. Build a team that loves the corporate mission
and sells with passion. Improve business and increase sales. Create a powerful, emotional, oneof-a-kind cult brand. Turn customers into evangelists for life. Be a marketing machine. Own
your space. How? Come experience Scott Deming and learn how to transform yourself and your
organization into a powerful, emotional brand that employees and customers will want to
belong to.